Tag Archive for: the power of listening

Listening engenders change

Listening in a Focusing way

Listening in a Focusing Way will take place on Tuesdays, November 1 through December 13 from 1 to 3 p.m. Eastern (seven 2-hour sessions). 

Mentor: Beatrice Blake, a Certifying Coordinator with The International Focusing Institute (TIFI).

Prerequisites: Focusing Level One or at least three Focusing sessions with a certified Focusing trainer.

To sign up, please fill out the contact form. If you haven’t worked with me before, we can schedule a free introductory session. Please sign up soon–class is limited to eight participants.

Investment: $370.00 (10% discount for TIFI members: $333.00) via PayPal.

CCEs: Qualifies for 13 Continuing Coach Education credits from the International Coaching Federation.

Source material: The Small Steps of the Therapy Process: How They Come and How to Help Them Come by Eugene Gendlin.

A fresh source of information

We live in a time of existential challenges to life on earth. Despite growing awareness and ever-increasing data about these challenges, there is a split between our experiencing and our ability to change.  

When we allow the bodily felt sense of a situation to form, we have access to a fresh source of information about life. However, the felt sense has its own logic that can be quite different from the logic we are accustomed to. Listening in a Focusing way allows us to follow the felt sense so it can grow and develop.

A special kind of listening

In order for the felt sense to unfold, a special kind of listening is needed. It is not just “empathic listening”, though that can be helpful. Listening in a Focusing way involves reflecting back the essence of what someone is saying. When this essential meaning is heard and taken back in by a Focuser, a characteristic silence follows. In this silence, the Focuser is listening inside to the further unfolding of the felt sense.

In a normal conversation, there is no recognition of the importance of this silence. But in Focusing, we welcome that silence and give it space. We know that inside the Focuser, a certain kind of development is taking place. The felt sense is “carrying forward”.

In a normal conversation, this silence may look like spaciness, or disconnection. The silent person might feel they have to apologize for it: “Sorry, I spaced out for a moment. Where were we?” and thus the carrying forward is ignored or lost.

People who know how to listen in a Focusing way honor that silence, because they have experienced it for themselves as the source of inner knowing. They recognize the expression of inner attention that appears on the Focuser’s face. Often that expression turns into a calm smile of inner truth as the session comes to an end.  

Being with what is unclear

This source of development and change is not widely known yet. For both the Focuser and the Listener, it requires a letting go into what is unknown, unclear, difficult to put into words. That lack of clarity is the way the felt sense often presents itself. As we give the unclear bodily sense our gentle attention, words and meaning arise from it.  This is in contrast with the way we often address problematic situations, going round and round a set of known ideas in our heads. Given the amount of time we spend going round and round in our heads, if that could lead us to a solution, we would have found it.

Listening for the aliveness

But with today’s challenges, there are no known solutions. The bodily felt sense connects us to a new way of knowing. The felt sense of a situation is intimately connected to our sense of being alive, the way that plants and animals find the elements they need, without having the intellect we humans have. We need to balance our over-developed intellect with our very human sense of what is alive, growing, and developing inside.  Learning to listen in a Focusing way engenders meaningful change.

 

listening that allows the felt sense to carry forward

Spacious listening encourages new ideas

Henrik, the main character in the short Danish film On My Mind, is a metaphor for the felt sense. He is in a delicate and deeply significant situation that is difficult to articulate. When he sees what he needs to do, the people he encounters do not know how to create an atmosphere in which his next steps could emerge. Spacious listening and reflecting his words would have provided the simple accompaniment needed for his felt sense to “carry forward”.

Carrying forward is an interactive process that can be blocked by conventional cultural notions.  Cultural forms make for a comfortable social flow, but do not recognize the body’s capacity to make meaning. The body’s meaning-making process always wants to go further toward life.  Pre-determined social forms can block and misinterpret it.

Spacious listening welcomes what is sensed but difficult to put into words

In his 1993 article, Three Assertions about the Body, philosopher Eugene Gendlin writes:

“The society has become more complex than the routines and concepts that it teaches. Most commentators on the current society do not see the increased complexity. They see only the breakdown of the old patterns and the losses that this now involves…The breakdown of the old patterns is actually caused by a new development which has only [just] begun. It is not just a loss and a breakdown. It is also an opening to a further development…Sometimes we cannot do what we were taught because we sense more in a situation than the old routines can meet.

In a difficult situation, if w cannot act in some easy and usual way, and if a new way does not quickly come to us, what do we… feel? Confusion, frustration perhaps. We may just be stuck. But what is it that tells us that the ordinary actions a phrases won’t do or are not what is needed? If we ask ourselves that question and if we pay direct attention to what it is that stops us, we may find a sense of what is needed, what would work, if only we could devise it. “

In On My Mind, Henrik is stuck. The film opens with him rhythmically  banging his head against the window. He is in pain, but we don’t understand what is going on, and neither do the two people he encounters in the bar he walks into.

Spacious listening creates an atmosphere of safety, empathy, openness and trust for felt meaning to carry forward

Even though the bartender feels sympathetic toward Henrik, her first reaction to him is a rather judgmental suggestion. She says, “You don’t have to gulp [your whiskey] all at once. It’s OK to enjoy it.” Knowing what we know by the end of the film, this invitation doesn’t serve to create an atmosphere of safety, empathy, openness and trust.

Spacious listening recognizes the forming of felt meaning

Henrik pays and is on his way out when he sees a karaoke machine.

The karaoke machine becomes the “handle” that symbolizes Henrik’s next step.

He asks if the machine has the old Elvis Presley song On My Mind. The owner is doing his taxes and doesn’t want to be distracted by the music. He insists that karaoke only happens on weekends and today is Tuesday. Henrik finally puts down a 500 kroner bill, the equivalent of US$70. The owner agrees to let him sing, but for only 5 minutes.

Henrik asks the bartender to film his song on his phone. He says it’s for Trine. The bartender dutifully records the song, but a message comes through on the phone about Trine, so she stops recording and hands him the phone. He has to start over. Then halfway through the second recording, the owner pulls the plug on the machine. Five minutes is up. 

The felt sense is hard to put into words, so it is difficult to explain the reasoning behind it, especially if one is in an atmosphere of judgment. Spacious listening welcomes what is difficult to put into words, because that lack of clarity signals the development of something new and different. 

How “round, closed, common notions” get in the way of spacious listening

After the first interrupted attempt at recording, the bartender says “It’s a nice song.” That establishes some rapport. Henrik tells her that it’s his wife’s favorite. “She says it makes the soul fly.”

This could have been an opening for a more spacious listening and reflecting back. In fact, with these words, Henrik is indicating exactly why it is necessary for him to sing that song. But instead of reflecting this, the bartender asks him three questions, based on conventional notions of why a husband would want to record a song for his wife. Given Henrik’s unusual situation, these questions only block his self expression, especially the last question: “She’s not dead, is she?” This question brings a final draining of the whiskey glass, and a dispirited sigh.

With spacious listening, we don’t have to think of the right way to respond from our limited understanding. We respond by reflecting the words that express the felt meaning of the person we are listening to

After sighing into the glass, Henrik says,
“Look, the dew. The story it tells”.
“What’s the story then?” asks the bartender.
“A human breathed here. And now it’s gone. An imprint of the soul.”

That’s a pretty deep statement. I imagine a bartender wouldn’t know exactly how to respond. But as spacious listeners, we don’t have to respond from our own limited understanding of what is being said. We can just reflect back the life-forward meaning that we sense in the words.

A spacious listener might say, “Oh, this is something important (that touches you, that means something to you). A human breathed there and now it’s gone. That droplet is an imprint of the soul.” This open acknowledgement of a “something” helps validate that it exists. Its meaning might not be clear yet, but the felt meaning is definitely felt “there”, somewhere in the body. Hearing his words back would have shown Henrik that his felt sense was worth exploring.

But the moment is lost, with the bartender’s silence and a strange gust of wind that blows through the bar. Henrik seems to give up on the possibility of being understood. He just wants to get back to recording the song.

Cultural logic ignores the intricacy of the body sense

With her three questions, the bartender applies a cultural logic to Henrik’s need to sing the song. Is it for their anniversary, or his wife’s birthday, or to commemorate her after death?

In his article, The Small Steps of the Therapy Process: How They Come and How to Help Them Come, Eugene Gendlin says that carrying forward is  “…picking up on where the person is, making contact with where the person really is. And the very contact changes the form” (p. 212, paragraph 4)

Spacious listening creates a place for felt meaning to grow, for it to create its own logic.

Spacious listening is having faith that felt meaning will be carried forward into its own right way of being

If Henrik’s “felt meaning” had been acknowledged, a carrying forward might have happened. This would have enabled him to express his reasons for insisting that the recording needed to be made NOW. It would have avoided the argument with the bar owner, given that the owner immediately understood the situation once it was expressed.

But, of course, then there would have been less drama to make a movie about.

Expressing the body sense brings relief and opens possibilities

When felt meaning is expressed and reflected back, there is often a bodily sense of relief. A way forward opens that had not previously been seen.

We see this in Henrik’s ability to be calm, dignified and confident as he encourages his wife’s soul to fly away at the moment of death.

Spacious listening carries felt meaning forward: implications for human interactions in general 

Henrik followed the dictates of his felt sense, even though he was not understood at first. The well-intentioned bartender wanted to relate to him, but their communication was limited when she asked questions that were based on her accustomed cultural and conversational patterns.

Spacious listening and reflecting would have helped Henrik move forward. An agenda on the part of a listener can impose an already-existing pattern. That doesn’t leave space for the kind of interaction that seeks to contact and faithfully reflect the felt sense. Contact with the bodily felt sense brings something new and full of life.

Implications for the world

Can you feel the implications of this for the evolution that needs to happen in order for  life to continue on this planet? The logic that we have grown up with no longer serves us. Nobody knows what to do. War and fighting have been “go to” solutions for millennia, but internationally we are too aware of the destructive power unleashed by the weapons that have, up to now, seemingly insured safety and security. In the US and elsewhere, polarization leads to people not being able to listen to each other, and that eventually results in violence.

Change steps are an interactional process that respects and facilitates the ability of the body to “make sense”. This sense-making does not necessarily correspond to any already formed system of logic. It changes as it is carried forward. The changes come in a precise way, arising from the body’s implicit knowing of what will make life better.

Focusing partnership and truth

“Currently philosophers recognize that formulations [articulations, expressions, statements] don’t stand alone, but this fact has them stuck. Much worse — the current understanding is that there is no truth at all, no values either, because people still think that if the attempts at a single truth contradict each other, then there isn’t any truth at all. 

“Knowing Focusing, of course you don’t think that there is no truth just because there is a variety of stated truths. Rather, you know, perhaps without having thought about it, that truth consists in one or more RELATIONSHIPS between what is stated and…..[what we call] “experiencing”, but it would be better to say “experiencing, situation, the body, our interactional living, “…” Still better, just call it dot dot dot.” 

                             — Eugene Gendlin,  A Philosophical Car for Focusers, 1999 Model

The felt sense leads us to a new “place”, where our understanding of the original issue is no longer what it “was”.

When we know Focusing, we go inside and follow the unclear  “something”, the dot-dot-dot. This is the bodily felt sense of a situation or issue or feeling that we want to explore. As we follow the felt sense with our inner listening, it changes and develops, leading us to a new “place”. In this new place, our understanding of the original issue or situation or feeling is no longer what it “was”.

The vital presence of the Listener

The Listener provides protected time and space for the Focuser to accompany the felt sense as it develops and unfolds into meaning. The revealed meaning makes sense directly to the Focuser. It feels true. 

The Listener wordlessly receives what the Focuser says. If the Focuser requests it, the Listener repeats back what the Focuser expresses as s/he experiences each new development. The Listener’s vital presence helps the Focuser to stay inside and follow what is happening.

To foster this world-changing process toward truth, Listeners put aside all opinions, ideas, suggestions — all attempts to be “helpful”. The Listener is in receptive mode, receiving the meaning that is being revealed to the Focuser.

What is needed along the road to truth

In Focusing partnership, the Listener doesn’t have to understand the details, the “story”, or the context behind the Focuser’s expressions. The Listener relaxes into knowing that the felt sense is leading the Focuser along the road to truth. Both partners honor what the felt sense does as it develops and reveals meaning. This knowing and honoring grows by experiencing the Focusing process for oneself.

Gendlin's A Process Model

A Process Model can show us how to describe Focusing in a new way.

All Focusers have the same problem: how to communicate what Focusing is. We can say “Focusing accesses the wisdom of the body.” Or “Focusing is a way of getting to know how you really feel.” If you have done Focusing, I’m sure you have thought about this and tried to put it into words, as I have over the years. 

I’ve recently come to a new way of communicating what Focusing is. It’s based on A Process Model, which was Eugene Gendlin‘s way of explaining how there could be a world in which Focusing could exist, a world in which felt meaning could exist, a world in which human beings, with our strange and intricate felt senses, could exist. For Gendlin, the basic terms with which Western culture views reality make human beings seem impossible. 

Since we humans are here, we can be certain that we are not impossible. A conceptual model of “reality” that makes us seem impossible has to have something wrong with it.”   — Eugene Gendlin, A Process Model, p. 16

A Process Model vs. the Unit Model

Gendlin called the basis for today’s science and culture “The Unit Model”. In the Unit Model, things are observed and described as if a spectator is “here” and the thing described is “over there”. This allows us to analyze the units that make up what we see around us—the atoms and molecules that combine to form the chemicals, hormones and neurobiological impulses, et cetera, that animate the body and the world. Gene always stressed that this way of looking at the world is very necessary. It has allowed us to produce the technological and scientific achievements of the last 400 years. So we want to keep it, AND we need a different  model to describe living processes. 

Interaction first

The Unit Model is excellent for analyzing things, taking them apart and putting them together. But this does not work with what is alive. Gendlin holds that human beings ARE interaction. Interaction is not one person over here, with set characteristics, interacting with another person over there with set characteristics. No. He says each interaction determines who and how we are, because life is interaction.

Understanding life through different “environments” 

To help us see the world in this new way, Gendlin asks us to consider the idea of different environments from which to look at the world. Because the notion of different environments is a new philosophical concept, he refers to them as “en”. The purpose is to keep this new concept from being confused with currently understood uses of the word “environment”.

In A Process Model, En #1 is the spectator’s view

Society’s current way of looking at life is from the standpoint of a spectator. I’m over here, looking at what is going on over there. Gendlin calls this Environment 1, or En #1. Spectators notice things that they can identify from their world. For instance, biologists will define a monkey’s environment in their own terms. Gendlin gives an example on page one of A Process Model.

“It is En #1 when scientists or hunters define the environment of an animal. They define the en factors…..The spectator’s bodies interact with [what they call] “the animal’s environment” — their own environment attributed to another living body.”    —Eugene Gendlin, A Process Model, p. 1

Let’s pause and take that in. Doesn’t it seem that most of the troubles in the world today come when we take the spectator’s stance? Racism, sexism, bullying, lack of civil discourse, not to mention climate change, none of these acknowledge life as interaction. They result when we attribute what we are familiar with to another living body and expect that body to see, feel and experience life the way we do.

In A Process Model, En #2 is the interactive life process

Gendlin goes on to present an alternative to the familiar spectator’s stance. He calls it Environment 2, or En #2, where interaction IS the process of living.

“Body and environment are one event, one process. For example, it is air-coming-into-lungs-and-blood-cells. We can view this event as air (coming in), or as (a coming into) lungs and body cells. Either way it is one event viewed as en or as body. Here we are not calling it “environment”  because it is all around, but because it participates within the life process…Air coming in and lungs expanding cannot be separate. The point is, we need not split between the lungs and air.”  Eugene Gendlin, A Process Model, p. 1

En #2 makes itself an environment in which life goes on further — En #3 

Then Gendlin comes to Environment 3, or En #3. “The body is an environment in which body process goes on further.” The spider’s web is En #3. En #3 is where the spider finds what she needs to carry out her life process. And here, in En #3, is where Gendlin introduces the idea that we humans are the environment for each other.

“…the main “environment” of any animal is its species members, other animals like it.…..We must not take  the physical environment as our basic model of environment although that too will often already be en#3…..En #3 is the cement you walk on, the mole’s hole, the beehive, the anthill, and our bodies and theirs. The life process (En #2) makes itself an environment in which it then goes on further. We can call it the “home-made” environment for the “domesticated environment”…en #3.” –Eugene Gendlin, A Process Model, p. 4

Providing the environment where living process can develop and grow

So here is my new way of saying what Focusing is: 

Focusing means getting in touch with the felt sense of a situation and symbolizing it in words, gestures, sounds, images, colors, etc. The bodily felt sense of a situation is the body showing us where life is stuck and how it can move forward. Or it’s showing us something that wants to happen. When a felt sense is symbolized, it is “carried forward.” It incorporates more life.

Focusing involves Listening, not as a spectator, but as part of an interactive process. In that interaction, the Listener provides the spacious, non-directive atmosphere. The Listener provides the atmosphere in which the Focuser can Listen to all the voices inside, so that their life processes can develop and grow.

Focusing as En #3

Let’s notice when we fall into En #1, the spectator’s stance. It is so easy to forget that we are interaction first. If we see ourselves judging, or thinking that we know in advance what someone else will say, let’s pause and breathe and remember that we are each other’s environment. We can do that too with ourselves! We can step back and slow down and ask, how can I be an environment for myself in which my aliveness can develop and grow? 

And what do I need to be able to support my aliveness during my daily activities? What do I need to ask for from others in order to feel more alive?

Thinking together at the edge

A wonderful example of this are the members of the Embodied Critical Thinking Program, who are developing the practice of thinking together, through Thinking at the Edge and in the process, inventing new ideas about education. Monika Lindner, a member of that group, described their work together like this:

“I start with and in myself, giving priority to my experiencing and that of each of my companions. I take into account each member’s situation, attending to their interests in a nurturing way. As a result, there is a connecting of each other’s ideas into a web of understanding more. Together, we create an atmosphere of sharing and receiving that allows ideas and projects to emerge.

“In the kindness held by the entire group, I connect more deeply with my ideas. I feel empowered and invited to develop further. It’s like growing together as a forest while becoming more the tree I am.”  –Monika Lindner

 

Focusing partnership training

To hear yourself think…it helps to have somebody listen!

A Listening Partnership sets the stage for a special kind of listening.

There are two roles: the Explorer, person who speaks. And there’s the Listener.

After the Explorer’s turn, the Listener becomes the Explorer. But, at any one time, one person is either the Explorer or the Listener.

A Listening Partnership is different from an ordinary conversation

Ordinary conversations are usually not focused on listening. Often, what we call a conversation is actually an argument – – you’re trying to convince each other that you’re right. Or one person is trying to be helpful, offering solutions, giving advice. In both cases, the listener is actively trying to make a point.

Of course, there are many situations in which giving advice or suggesting solutions is very appropriate, but not in a Listening Partnership. If the Listener starts to help or give advice, it takes away some of the Explorer’s precious space.

This is a very special space, a space where there is room for you, as the Explorer, to hear yourself think.

The Explorer

When you’re the Explorer, things slow down. The Listener is focused on listening to you. This helps you listen to what you feel in all its complexity. You go beyond the surface.

You’ll actually welcome moments when words seem to fail you, or when the words that come to mind don’t quite make sense. You listen for the “more” that is there, waiting to be sensed and expressed.

It’s a very special kind of paying attention. Like the way people pay special attention when they are at a wine tasting–holding a sip of wine in the mouth for a while, curious about all the nuances of the experience, as opposed to just saying: “It’s good” or “It’s bad”.

Like wine tasters who try to put words to their experience, you might struggle to put words to your experience. Don’t try to squeeze your brain to find the right words. Allow words to come out from the “taste” of the situation.

The Listener

How does creative thinking emerge? Not by putting pressure on yourself, but by making space, allowing fresh ideas to arise. The very presence of the Listener makes this more possible.

Your Listener is there for you, patiently listening to what you say, sometimes saying it back to you so you can hear it too. The Listener does not complete your sentences for you, doesn’t urge you to go faster or to be more articulate… Your Listening Partner simply stays with you so that you can listen more intently to your own thoughts.

It’s as if the Listener were saying. “I want to listen to you. I’m interested even in the process of your meandering, not knowing what you want to say. I’m going to stay with you as you go through it.”

Checking for resonance 

Each time a word or phrase comes, the Explorer stays with it, gently comparing that word or phrase to the experience. Does it feel right? Does it describe the feel of the situation as a whole?

This is not about being logical. It’s about sensing whether it feels right or not. If it doesn’t totally feel right, then you, as the Explorer, can keep on exploring.

At some point, you find a word or phrase that fits your feeling more precisely. The Listener is there with you, so you can give yourself the time and space to make sure that what you say “resonates” with what you feel.

Wow. When you find that resonance, it feels so right!

It’s like it had been hiding in plain sight. As you are able to pay attention, to see things as they are, to hear yourself think, you get this “Wow!”

The Listener simply stays with you so that you are able to listen more intently to your own thoughts. This creates the space for fresh thinking to emerge.

Welcoming awkward silences

As the Explorer and Listener patiently wait for the Explorer’s words to come, there are moments of silence. In everyday life, that could be very uncomfortable. Here, instead of rushing to find something to say, you actually see the silence as a sign that something new wants your attention.

You welcome those moments when words seem to fail you. Of course, it can feel weird or troubling. It’s like you’re in the twilight zone, instead of the bright sunlight where everything is sharply defined. Being in that twilight zone, noticing the feeling without the words, actually stimulates your mind to go deeper.

The Listener stays with you so you know it’s OK to be have lost contact with the firm ground of clear meanings. This is where you can notice the “felt sense” of what is not yet in words.

Play with it!

Just do it. Explore your thoughts, or your feelings, in a Listening Partnership. Don’t worry about doing it right. Play with it.

You take turns, so that each one of you can have the space to hear yourself think, or feel. At the beginning, just take 15 minutes each.

You will get better at it with practice.

Thanks to Serge Prengel of activepause.com for developing this with me!

 

Dealing with stress

Dealing with stress by becoming aware of the patterns held silently in our bodies

Listening to stress helps in dealing with stress. Just got this letter from a participant in our online class in Thinking at the Edge (TAE). It feels very fulfilling to have this feedback. It speaks to my vision, many years ago, of why I wanted to switch from being an acupuncturist to a Focusing teacher. I deeply respect acupuncture and what it can do. Acupunture is my first choice when I have a physical problem that I am not able to handle myself. But we can improve our health by becoming aware of the patterns held silently in our bodies. I am grateful to Sue for wanting to share her story. I publish it here with her permission.

“In your  online seminar in Thinking at the Edge (TAE), specializing in Giving Language to Stress, I learned a huge amount about how I carry stress. I have been a lifelong stress suppressor, so wasn’t very aware of the way stress manifested itself in my body. 

We deal with stress in ways that are unique to each of us

“The notion that we all carry stress in ways that are unique to each of us–this notion was most helpful. Of course, what we stress about is also unique to each person. I learned that, for me, stress was activated by being caught by surprise, or shocked, in some interpersonal interaction. Being caught off-guard would prevent my ‘internal editor’ from checking or inhibiting my real, authentic response. My internal editor didn’t want me to experience disapproval, anger, or worse from other people.

“This was intricately intertwined with a severe lack of assertiveness. I was doing Conflict Management in my Counselling course, and observed how hard it was for me to be assertive. This puzzled me, as I am very articulate and can argue my case well in many situations. Your course showed me that I become inarticulate when caught unawares, or when I’m uncertain of potential responses.  This all happens at a very unconscious level. My ‘internal editor’ was protecting or guarding me, so non-Focusing approaches didn’t make much headway.

A safe way of listening to stress

“This was one of the other benefits of TAE. The structured nature of the steps helped me feel safe. I could look at my stress in a way that was less identified with the ‘blocking’ part.

“Using the step of taking a situation that triggered stress, and stepping back to look at the patterns in this and other stress situations, really brought my ‘internal editor’ into clear view.  This response-suppression pattern consumes an enormous amount of energy, and is stress-inducing in and of itself! The cost of not being authentic is huge.

“Before your class, I started going to a great chiropractor, who tested my adrenal function. This involved placing a heart rate monitor on my chest, and then simply having me stand up from lying down. This sophisticated software, used by cardiologists, reads the body’s response to this effort. Around 1000 was normal – my graph was basically flat-lining! The chiropractor asked me whether I had been under huge stress, and back then, my answer was no. I just didn’t recognize it!!

Better adrenal function, lower cholesterol, lower blood sugar

“So, a couple of years later, post your TAE course, and some good supplements (Adrenotone by Metagenics), as well as a couple of Focusing partnership session a week, my levels are up round 600+. In addition, a recent blood test showed my usually very high cholesterol levels – 7-8+ (family pattern) had dropped 2 points, as had my blood sugar levels.

“I attribute this to Focusing, and I’m very grateful to your TAE and Stress course for being the precursor to these great bodily improvements. Your course opened up the whole area of stress, and the way it manifests in me. It has allowed me to release a lot of those blockages to living and feeling, authentically.”                                                                                                      –Sue Burrell, Sydney, Australia

Want to find out more about dealing with stress? Contact Beatrice for a free consultation.

Last night I had a long conversation with my son, who is 25 years old, and works as a civil engineer for a large project that is redesigning and revamping the water drainage system of a major US city. His department is responsible for looking at traditional water drainage projects and adding “green” components, like water- permeable pavement that filters rain water instead of shunting it off into drainage systems, or “rain gardens”: areas planted with native species that are watered by the flow of the drainage system and thus filter the water and retain some of it as well.

His department looks for where these innovative green systems can fit into already-planned public works. Naturally, his department encounters resistance and complaints when they suggest their green innovations, because the traditional engineers are not used to working with natural systems like rain and plants, or thinking about permeable pavement, etc.

Dan told me that when he encounters this kind of resistance and rivalry between his department and the “sticks and bricks” engineers, he remembers that in Nonviolent Communication, everyone is acting from their needs. They are not “enemies” or “difficult people”. He said his department relies on him to go downstairs and deal with the “sticks and bricks” engineers, because he knows how to listen to them, find out what their needs are, and communicate those to his department and vice versa. He said that he was surprised by the amount of strife and “talking behind each others backs” that he encountered in both the engineering jobs he has had, and that listening to people’s needs helps him get around all that and makes it easier to get things done.

How listening and being heard brings hope

“She just didn’t hope. Didn’t know how to begin to hope.
I imagine that after thirty years the machinery for hoping requires more than twenty-four hours to get started, to get into motion again…..

“And she was still groping, you see. She was still trying to find something which that mind which had apparently not run very much in thirty years, could believe in, admit to be actual, real. And I think that she found it there, at Hightower’s, for the first time: someone to whom she could tell it, who would listen to her. Very likely that was the first time she had ever told it. And very likely she learned it herself then for the first time, actually saw it whole and real at the same time with Hightower. “

–William Faulkner, The Light in August, Chapter 19